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I've been hacked and perminantly banned by Jagex.

Started by Jesse, March 18, 2013, 12:27:31 AM

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Jesse

March 18, 2013, 12:27:31 AM
7 different bans all at once : http://i49.tinypic.com/3483lg6.jpg

Jagex gives no reasons or evidence for bans : http://i48.tinypic.com/1z6d2tz.jpg

My only leads that I have that leads me to believe I was genuinely hacked and Jagex isn't just retarded : http://i46.tinypic.com/16i7fxv.png

                                                                                                                                                        http://i47.tinypic.com/awcn11.png


I am so incredibly lost. I've appealed 4 of the 7 different bans in hope to get their attention and have it addressed ASAP. No, I didn't buy the account or anything. I don't bot or goldfarm (which is what I've been banned for). I don't know what to do, and I'd be pretty devistated if this were a permanent thing. Suggestions or ideas please?


Al

#1
March 18, 2013, 12:30:54 AM
Definitely do the tweeting thing to get some sort of response. The only thing you can do now is the waiting game. :/
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Mojo

#2
March 18, 2013, 12:35:18 AM Last Edit: March 18, 2013, 01:49:10 AM by Mojohaza1
You could try emailing them. I know there is a forum dedicated to contacting jagex on the official RS forums, so maybe check that out.
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Pacman Syu

#3
March 18, 2013, 01:08:02 AM Last Edit: March 18, 2013, 01:20:42 AM by Pacman Syu
What state are you from? Do you have any close friends in Virginia?

Nevermind, just saw the image with the Chinese IP JAG request. Assuming you didn't sell your account, your JAG details were compromised somehow. It's really hard to figure out what happened on this end.
NYEK NYEK NYEK.

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Asaad

#4
March 18, 2013, 01:52:56 AM
contact forums for sure. they will give you prompt replies assuming that the problem is out of the ordinary such as this.
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Buns

#5
March 18, 2013, 01:57:29 AM
i would change my password, scan for viruses, email jagex and change jag questions and recovery questions

Pacman Syu

#6
March 18, 2013, 02:24:13 AM
Quote from: Healer MD on March 18, 2013, 01:57:29 AM
i would change my password, scan for viruses, email jagex and change jag questions and recovery questions
JAG questions are immutable.
NYEK NYEK NYEK.

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Wayshow

#7
March 18, 2013, 04:16:26 AM
I didn't activate JAG yet, so I don't really know anything about it...
I think tweeting them or messaging them via customer support might help... I don't know what else to do really :/


Josheh

#8
March 18, 2013, 05:18:24 AM
Tweet them and/or post this on www.reddit.com/r/runescape

GL.


Member since 8-8-8

SquelchyFish

#9
March 18, 2013, 01:52:25 PM
Don't worry you'll sort it out
Jagex ban me all the time for random stuff I didn't do, I genuinely send them an appeal full of junk that doesn't make sense and they unban me.

I think the appeals are actually read by a human but the ban system is automatic, so when you appeal regardless of what you type it brings it to the attention of someone who can see how retarded the ban robot has been.
I think a mod commented on it on a Q&A once.

Asaad

#10
March 18, 2013, 04:47:29 PM
Try reddit. It's fun to see jagex hate comments.
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PineappleTom

#11
March 18, 2013, 06:22:37 PM
Keep calm and wait for unban.

BeeBee

#13
March 18, 2013, 06:31:53 PM
Make sure you haven't been ratted.
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Pacman Syu

#14
March 18, 2013, 10:36:28 PM
Quote from: Asaad on March 18, 2013, 04:47:29 PM
Try reddit. It's fun to see jagex hate comments.
I dunno, I can see it getting downvoted to death and people being completely convinced he sold his account. Without any trust, it would be my first instinct.
NYEK NYEK NYEK.

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Ts Stormrage

#15
March 19, 2013, 11:27:47 PM
No matter how good Jag is, a keylogger can still circumvent it, can't it?
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Mojo

#16
March 19, 2013, 11:38:19 PM
Quote from: Ts Stormrage on March 19, 2013, 11:27:47 PM
No matter how good Jag is, a keylogger can still circumvent it, can't it?
He said he's on a mac which apparently can't be keylogged
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Pacman Syu

#17
March 20, 2013, 05:05:25 AM
Quote from: Ts Stormrage on March 19, 2013, 11:27:47 PM
No matter how good Jag is, a keylogger can still circumvent it, can't it?
If he was keylogged before he set up JAG.

Quote from: Mojohaza1 on March 19, 2013, 11:38:19 PM
Quote from: Ts Stormrage on March 19, 2013, 11:27:47 PM
No matter how good Jag is, a keylogger can still circumvent it, can't it?
He said he's on a mac which apparently can't be keylogged
Macs can be keylogged as well.
NYEK NYEK NYEK.

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Zyruth

#18
April 23, 2013, 02:07:49 AM
Hey Jesse, i am so sorry to hear that.. I belive there are tons of people getting banned without any evidence and wait for their appeals too... And many of em were unbanned after few days, dont worry, i believe you are in the queue too.. Its not the end yet. I know its hard but please Be patient. Good luck bro.. ;)
Patience is the key to Success.

Mochacho456

#19
April 23, 2013, 11:36:16 PM
Quote from: Mojohaza1 on March 19, 2013, 11:38:19 PM
Quote from: Ts Stormrage on March 19, 2013, 11:27:47 PM
No matter how good Jag is, a keylogger can still circumvent it, can't it?
He said he's on a mac which apparently can't be keylogged

Hahaha, yeah Macs can't get viruses either /s

Swaggbeast

#20
April 28, 2013, 03:01:49 AM
aww sorry man hope you can get unbanned
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